Our incredible continual growth has allowed us to identify key roles and designate core players fundamental to ensuring exceptional service delivery, rock-solid technology performance and a best-in-class client experience central to the continued success of Homefield IT. Our senior team lays the groundwork for applying sound technical practices to achieve scalability while preserving reliability and maintaining a client-centric approach in all that we do.
Executive Vice President, Operations
Executive Vice President, Operations
Jackie’s educational background and early career blend finance, entrepreneurship, and a passion for technology, health, and wellness. During her school years, she was a competitive basketball and soccer player, experiences that honed her discipline and drive. These diverse interests naturally led her into technology operations, where she has thrived for over 15 years.
Currently, Jackie serves as the Executive Vice President of Operations at Homefield IT. In this role, she co-manages the business, overseeing day-to-day operations and staff management, ensuring a smooth and efficient client experience.
Outside of work, Jackie enjoys spending time with her three young daughters. A health and fitness enthusiast, she stays active with yoga, Peloton, and strength training. In the fall, you’ll find her cheering on the Dallas Cowboys every Sunday.
Executive Vice President, Strategy
Executive Vice President, Strategy
Alex’s start mixing tech with business came in High School, completing the Cisco Networking Academy and attaining the rank of Eagle Scout through a variety of youth leadership positions and responsibilities. Combined, these interests led to formally studying Network Communications Management.
With over a decade in the MSP space his current position at Homefield IT co-managing the business includes overall technical strategy and agreement structuring as well as client, vendor and partner relationships.
Outside of business Alex’s interests involve unplugging and going outdoors with his wife and their many animals and range from sailing and polo to backpacking and wilderness survival. He has competed in and completed some of the most intense adventure races and endurance events in the world including Peak Death Race, SISU Iron and GORUCK Selection.
Director of Client Services
Director of Client Services
Jonathan Gibson comes from a non-technical background but has become a true champion of technical related customer service. Since joining the team in 2014, Jonathan has honed his technical knowledge and has been responsible for leading the business development team.
Jonathan is a NJ native and received his degree from Rutgers University. Prior to joining Homefield IT, he was a Natural Gas trader on the New York Mercantile Exchange. Aside from helping current and future clients, he is a family man who is an avid concertgoer, food/restaurant enthusiast and golf fanatic searching for a lower handicap.
Director of Managed Services
Director of Managed Services
Andrew has been working with the partners at Homefield IT for the last 14 years. Throughout that time he has worn many hats within the company; He has been a senior technical engineer, a project manager, a network architect, and a service manager. Andrew strongly believes in building up others and was previously a Continuing Education teacher at a local college for adults looking to switch to a career in IT.
Andrew has always been a tinkerer and loves taking thing apart to understand how they work. He is a New York City native and a life-long Queens resident. When not working, Andrew enjoys riding bicycles with his family.
Director of Professional Services
Director of Professional Services
Carlos is responsible for overseeing the Professional Services division for Homefield IT. The division includes both the account management and project delivery teams which work together to ensure our clients always have an internal advocate with the goal of technology enabling growth within their business.
His experience includes being a network engineer, a jack-of-all-trades in the IT Consulting space, and an IT Security professional in various verticals ranging from healthcare, manufacturing, and finance. His background of working methodically to mature organizations’ adoption of technology is the catalyst behind ensuring the team delivers the best solution for each of our clients.
Outside of work, Carlos is likely spending time with his crazy Chocolate Lab and family or planning his next adventure.
Director of Operations
Director of Operations
Brian’s role has him focused on all aspects of HR, company culture, and operational efficiency. With a passion for optimizing team performance and ensuring employees are well-supported, Brian strives to create a dynamic and productive workplace. When he’s not at work, you can find Brian listening to music, watching the Yankees or spending time with his partner and their pug, Fancy.
Digital Transformation Manager
Digital Transformation Manager
Shao has been a support desk engineer, programmer, technical lead, and project manager of many projects ranging from debt management systems to property research platforms. With his over a decade of experience, Shao spearheads the digital transformation division of HomefieldIT and manages the team on a day-to-day basis making sure that best practices are followed and ensuring client expectations are met.
Outside of work, Shao enjoys spending time with his family by playing video games or planning their next outing together.
Lead Account Manager
Lead Account Manager
Zach has been a lead support desk engineer, project manager, and IT infrastructure manager in the IT industry. With this range of experience, he leverages his knowledge to address IT business solutions. Zach focuses on being an extraordinary IT advocate for our clients when it comes to new solutions and the overall IT experience. Primarily responsible for strategically improving IT operations as a dedicated technology liaison. Aimed at fostering healthy growth for businesses by maintaining a roadmap and a balanced IT budget.
As a technology enthusiast who has a passion for the right to repair and modify consumer-based technology, Zach is entertained by the process of disassembling and reassembling technology. Outside of geek hours he enjoys playing volleyball, golf, and enjoying a glass of bourbon.
Service Manager
Accounting Manager
Solutions Deployment Manager
Assistant Service Manager
With decades of combined IT experience, our co-founders conceptualized and determinedly built the foundation for what has become one of the Northeast's elite managed services companies – Homefield IT. Their unique, collective vision has been often imitated, but never duplicated – and that is to be a true full-service technology partner, providing a complete spectrum of flat-rate IT services that help businesses be more productive – with a strong focus on flexible monthly agreements and no surprise fees bloating invoices. After being acquired by Acrisure Cyber Services in 2022, the continued successful operation of Homefield IT by it's successor executive team is a tribute to the valuable strategic partnership for clients envisioned by our co-founders.
Co-founder
Co-founder
Joseph Rabinowitz is a technology enthusiast who got an early start on his career by launching a successful computer systems company at the age of 15. He attended the Honors Program at Baruch College as the recipient of a merit-based full scholarship. Joseph is a founding partner at Homefield IT, a leading NYC-based IT Managed Services Provider. Although he is highly focused on strategic initiatives for the company, he enjoys troubleshooting complex problems and designing bulletproof solutions with the rest of the team. His passion for technology is second only to that of his family where weekends are reserved for games and trips with his wife and three kids.
Retired
Retired
Our first-rate IT team consists of full-time network engineers, technicians, help desk specialists, security experts, software developers and more - all trained and focused to put clients first and to treat each task with the time and thought necessary to not only get it done but to get it done right. Our administrative staff keeps our ship sailing smoothly, and provides the back-end support to separate business functions from service delivery. With a company culture based on collaboration, learning, and all-around fun, Manhattan Tech Support is proud of the fact that we can continue to attract some of the best all-around talents in one of the most competitive markets in the world.
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