October 21, 2010
Manhattan Tech Support
If you’re worried about how much outsourcing costs, think about how much you’ll spend hiring a consultant or pulling someone away from their normal job every time you have a computer breakdown or outage – and how much money your business loses during that downtime.
These days businesses are increasingly dependent on IT, making it essential to have experts to handle the regular maintenance of your IT infrastructure. However, most small and medium businesses cannot afford to hire a qualified, full-time IT administrator. Managed Services is the best solution, since it allows you to concentrate on what you do best – managing the core competencies of your business.
When you choose Managed Services, all of your IT operations are handled by a highly qualified and knowledgeable provider who assumes ongoing responsibility for monitoring, troubleshooting, and managing selected IT systems and functions on your behalf. The Managed Services Provider is in charge of network equipment and applications located on your premises, as specified in the terms of a service-level agreement (SLA) established to meet your company’s specific business needs.
Why is Managed Services important for your business?
1. Managed Services is cost effective.
If you’re not an IT expert, you’ll need to hire consultants for basic IT maintenance – and this is usually too costly for small and medium-sized businesses. The downtime during breakdowns of computers or outages will cost your business more money in the long run than outsourcing costs.
2. It’s easier to predict how much you need to spend.
Managed Services offer a choice of service levels which may be priced on a per-month or per-device basis. This subscription model gives you more predictability in expenses as opposed to the as-needed time and billing models used by consultants.
3. Managed Services Providers take full responsibility, but business owners have full control.
Although Managed Services are outsourced, you do not surrender complete control of your IT infrastructure. You decide which aspects of your network the service provider will take care of and what you want to handle. You are also informed of everything that happens in the process and management of your systems.
4. Managed Services involves 24/7 IT support.
With Managed Services, you get support whenever you need it. You don’t have to wait in line for whatever system problems you need resolved.
5. Knowing your IT is in good hands gives you peace of mind.
Knowing that your IT system is in the hands of experts, you are assured that somebody is there to do proper maintenance of all your computer hardware and software. You can also be confident that if you encounter any problems with your IT, there are experts who will help you fix them immediately.
