No matter the size of your company or the industry you serve, we’ve been there. And done that.
Finding a technology partner that you can trust means finding someone who’s worked with businesses like yours before. It’s not just the industry that matters. SMBs have unique needs that differ from enterprise-level businesses. You need someone who understands the difference.
Our friendly technical experts have worked with a mixed bag of clients over the years. It gives us the ability and know-how to serve any size business, in any industry.
At Manhattan Tech Support
(MTS), we understand the unique
challenges facing your business
You need someone to help you deal with the technical issues that take you away from running your business. You and your team need to be focused on creating the best products you can, not worrying about technical problems. Leave those to us.
You need someone you can rely on when your in-house team is busy. Someone who understands the complexities of businesses like yours. That’s where we come in. We can be your technology partners in any capacity you need, from backup tech support to cloud migrations.
When you’re thinking about working with a managed service provider (MSP), you need to find someone you can trust. Someone who knows the ins and outs of your industry. Someone like us.
The healthcare industry requires keen attention to detail to successfully navigate its regulatory complexities. We work closely with you and your team to ensure your information is secure and compliant with regulations like the Health Insurance Portability and Accountability Act of 1996 (HIPAA). We know what security measures are required to keep your patients’ private information safe and secure. We also help ensure you’re able to work with the robust requirements the healthcare industry always requires, by providing you with fully compliant cloud systems, electronic health record systems, and modern billing solutions.
The finance world is under constant threat from cybercriminals. Ransomware attacks and phishing cost an average of $1.4 million USD per attack when you factor in downtime, lost business, and regulatory fines. Not to mention your customers will no longer trust your business is secure.
We help financial companies stay safe and compliant with custom security offerings tailored to your business. We also offer security training to help staff understand good password protocol and how to spot a phishing attempt.
We work closely with non-profits to help keep your organization - and precious donor information - safe from cyberattacks. We provide non-profits with full protection from cyber threats, helpdesk service, and even fundraising software to help collect donations and keep donor information secure, without having to hire full-time technical staff.
Law firms are filled with highly personal data, confidential information, and business secrets. A single breach could have a major impact on your career and destroy your business.
We use our deep understanding of security and compliance to help keep your business safe from malicious attacks. Our practices ensure strict compliance with Federal Rules of Civil Procedure, State Bar rules, NVS-DFS Part 500, HIPAA, and the Gramm Leach-Bliley Act.
Even bootstrapped startups need IT help. But, when your focus is building your product and acquiring customers, sometimes hiring tech support isn’t in the budget.
We help startups get the support and technical infrastructure they need while growing their businesses.
You hold the future of your students in your hands - a lack of solid security can put their futures at risk. Not only does your school need to be compliant with regulations like the Family Educational Rights and Privacy Act (FERPA), you also have to ensure personal information isn't compromised.
We can also help you implement education tools that reflect how students learn in the 21st century. Wired classrooms, remote learning, and collaborative learning environments are all a part of the modern education system.
Get ahead of the competition with modern real estate solutions. We can help you streamline your operations and create systems that make it easier for you to do your job, and for your clients to purchase a house.
We can also help you create easy-to-fill-out mortgage forms and rental agreements, coordinate with staff using cloud-based solutions, and implement state-of-the-art security systems you can monitor from anywhere.
We provide high-tech solutions to help drive efficiency on the job site. Our experienced staff work with you to implement tools that help you track inventory, manage staff, and create workflow automation that reduces the back and forth between the office and the job site.
Our team also ensures you’re able to stay connected when on a job site with secure wireless access points that let you collaborate and communicate with your team.
New York City's Best IT Support Team Has Got Your Back
Businesses need to watch their bottom line to stay successful. But, you can’t use that as an excuse to underfund your IT department.
We help you by providing all the tech support you need, for one low, monthly fee. There are no surprise costs or hourly charges. And it doesn’t matter if we’re helping you remotely or if we need to come into your office to solve your problems. You pay the price we agreed on.
Keeping your business safe from cyber threats should always be top of mind. Everything you do in your business? needs to be done with security as the first consideration or you could fall prey to a cyberattack.
It doesn’t matter what industry you’re in, you need to keep your business safe. The cost of downtime alone starts at roughly $137 per minute for some businesses and can go as high as $9,000 per minute. When you factor in regulatory fines, and the loss of customer trust, it’s not surprising that so many businesses close as a result of cyberattacks.
We work closely with you and your staff to ensure that your business stays safe. We provide:
Leading-edge security solutions that keep your data safe and your business compliant.
Education to help your staff understand the different threats, how to spot phishing attempts, and how to choose secure passwords, among other things.
If life teaches us anything, it’s that we need to be ready for everything. Business as usual isn’t something that we can count on. Because of this, your business needs to be ready to adapt at a moment’s notice.
We can help build the flexible tech solutions your business needs. Whether it’s the infrastructure that lets your employees work from home or building specific tools you need to run your business, our experts can help you successfully adapt to constantly changing technology.
Digital transformation helps companies not only stay current but also gives them a competitive edge over businesses that aren’t thinking strategically about the future.
You need modern business solutions to help you stay relevant in this day and age. We can help. Our digital transformation experts and virtual chief information officers (vCIOs) can guide you through the transformation process and help your business thrive.
We have 20 years experience providing a full range of managed services to help our clients grow their businesses
We keep up to date on what’s happening in the tech world, so you don’t have to. Our consultants and strategists can help you figure out the best solutions for your business, depending on your business goals. We take the time to understand where you are now and where you’re looking to go. Then, we create a plan that helps you understand the technology you need to reach your goals.
Move your business forward with digital solutions that reflect how business is done today. Cloud migration, automated solutions, and analytics can help you out-compete businesses stuck in the dark ages.
Let us take care of your technical infrastructure. We can look after all aspects of your tech stack to ensure you minimize uptime, focus more on your area of expertise, and provide better service to your customers. We look after everything from network maintenance to vendor management.
Keeping on top of cybersecurity threats is a full-time job on its own. Not only do you have to know what the current threats are, but you also have to know how to deal with them. Through our managed security services provider (MSSP) division Kaytuso, we can take care of that for you. We stay informed, so we can help you and your staff avoid silly mistakes with costly consequences.
The average non-technical employee spends up to eight hours a month dealing with technical issues. With our help desk services, they don’t need to worry about why the printer isn’t working ever again. We offer remote and in-house help desk services and are available via chat, phone, or email whenever you need us, 24/7.
Moving offices or just changing the way your current one looks? Let us take care of that for you. We can help you optimize or add new capacity to your current office, by rewiring and reconfiguring the layout. And, we can help you prep your new office, so that all you have to do when you move in is plug in your computers.
We’ve already seen how fast life can change. To keep your business running, you need to be ready for anything. We can help you and your staff transition to work from home with ease. We help you understand the tools you need and what you need to do to keep your business better protected. We can assist you with everything from virtual private networks (VPNs) to Slack.
Sometimes things go wrong. The best way to mitigate the damage is with a solid disaster recovery plan. Disaster recovery is the fastest way to get your business back online after an attack and without one, it could take you months to rebuild your business. We can help you manage backups, access control, and reinstallation to get you back up and running in no time.
Our businesses generate a ton of data - everything from customer communications to who your best salesperson is and everything in between. The best part is that each and every piece of data has value. Our business intelligence solutions help you learn how to use your business to make more informed decisions that improve how you work.
Ready to stop worrying about your technical problems and focus more on your business? Contact us today.
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