IT Services & Solutions for NYC's Healthcare Providers
The healthcare industry has very high standards for its technology. Networks must provide maximum uptime, resilience to disaster, while also being powerful enough to service a large, distributed workforce. Healthcare technology must also provide the strongest possible safeguards against cyberattacks and stay in strict compliance with the latest regulations. These rigorous standards can make finding a qualified technology partner difficult.
Healthcare providers in New York City turn to Manhattan Tech Support for help because they know we deeply understand those complex needs. For 20 years, we’ve been building and managing dependable IT and network systems for healthcare industry clients in the five boroughs of New York City. The strategic insight that 20 years of experience provides — combined with our vigilant 24/7 support — makes us a valuable partner to a wide variety of healthcare providers.
Some of the organizations that we specialize in servicing
Security and Compliance Always Come First
Healthcare organizations are one of the leading targets for cybercriminals. But, according to a recent study by Black Book, more than 8 in 10 healthcare organizations lack a director of cybersecurity. This is a critical mistake, as your internal IT team lacks the skills to ensure proper compliance, and is likely already overburdened with day-to-day network issues.
Effective cybersecurity takes sustained effort and expertise. The cybersecurity team at Manhattan Tech Support has decades of experience keeping healthcare organizations safe from cyber attacks. We’ll keep you informed of the latest cyber developments, perform regular cybersecurity audits and testing to mitigate threats, and proactively maintain your infrastructure and software to close security loopholes. Some of our cybersecurity services for healthcare clients include:
EHR platform patching and security audits
Secure IoT and mobile devices against tampering
Vigilant monitoring to counter advanced persistent threats
Employee training programs to enforce best practices
Technical Difficulty? We’re Available 24/7
For extra peace of mind, every Manhattan Tech Support client gets unlimited access to our friendly, knowledgeable 24/7 help desk. If you have questions about cybersecurity, or any other IT issue, you can contact us by phone or email at any time to receive New York’s best technical support.
Compliance Worries — Eliminated
We fully understand that compliance plays a pivotal role in the reputation of your organization. Our engineers possess up-to-date knowledge of the latest regulations and compliance standards and have a track record of helping healthcare providers of all sizes meet and exceed their compliance needs. Here are some of the regulations and compliance standards that we’re experienced with.
- HIPAA/HITECH Compliance Assurance
- 21 CFR Part 11
- MIPS/MACRA Security Risk Analysis
- 800-171 Protecting Controlled Unclassified Information
- PCI-DSS Compliance
- 800-53 Low, Moderate and High-Impact Information Systems
- OWASP Top 10
- ISO 27001
- General Data Protection Regulation (GDPR)
- OSHA Act Assessment
- SOC 2 Compliance
Our compliance and networking expertise enables us to design fully-customized compliance solutions that give healthcare organizations the protections and controls they need, without overspending on unnecessary technology or harming the overall efficiency of their network.
IT That Empowers and Streamlines Healthcare Operations
Healthcare providers feel the dual pressures of having to increase the quality of medical care, while also minimizing costs and finding greater efficiencies wherever they can. Better technology is a central tool in meeting both those challenges.
Electronic Health Records That Improve Patient and Staff Experience
EHR is now an integral part of the healthcare field, having reached over an 80% adoption rate by both physicians and hospitals. These systems keep your entire staff well-informed, reduce errors, and ultimately help your team provide better clinical outcomes to patients.
Deploying next-generation EHR systems, sometimes called EHR 2.0, requires both general networking expertise and deep familiarity with the technology needs of healthcare organizations. Here’s what a next-generation EHR system implemented in partnership with the Manhattan Tech Support team can provide.
Streamlined interfaces with more intuitive operations
Improved tools for collaboration and team-based care
Online portals for better doctor-patient communications
Modern and intuitive bill payments systems
Manhattan Tech Support is passionate about helping small- and midsized healthcare facilities deploy and manage their EHR implementations for maximum efficiency. If you’re in need of EHR expertise, feel free to contact us with any questions you might have.
Cloud Strategy for Healthcare Providers
Cloud computing is now central to the data storage, backup, and disaster recovery solutions of many industries, including healthcare. With the help of complementary technologies such as data encryption, compression, and de-duplication, healthcare providers can now confidently use cloud technologies to save costs and increase the reliability of their technology systems.
Manhattan Tech Support is a recognized expert in providing cloud services. Our engineering team holds certifications from top cloud technology vendors, including Microsoft, VMware, Cisco, and many others. We’ll design a cloud solution for your organization that helps you boost productivity, avoid large capital expenditure, and ensure that your data is protected according to the latest compliance standards. Here are some popular cloud use cases in healthcare that we can help you with:
Productivity Suites
Intranet sites, instant messaging, and personal cloud storage relieve pressure on internal IT infrastructure.
Cloud Data Services and Analytics
Mine meaningful insights from your data.
Integrated Data and Applications
Get your systems talking to each other to make valuable connections.
Store Valuable Data in Encrypted Cloud Infrastructure
For stronger disaster recovery and business continuity planning.
You Can Trust Manhattan Tech Support for Distinguished Services
Manhattan Tech Support is an enthusiastic, long-term partner to New York’s healthcare community. We invite any healthcare organization that’s looking for a technology partner to contact us at 212-299-7673. Our staff of engineers, technologists and security/compliance specialists are eager to answer any questions you might have, and help you make the most of your healthcare technology investment.
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