I must say that my experience has been nothing but great! From the day to day concerns like forgotten passwords and setting up new equipment to huge projects like wiring a whole office and building a new website, MTS has been excellent!
We're A Premier, Multiple Award-Winning Technology Partner Offering Best-In-Class Solutions For A Flat-Monthly Rate
Enterprise-grade IT support & services - now for startups in NYC.
Startups in NYC have a lot of balls in the air at once. Trying to get their product developed and to market requires focus and dedication. They also must keep an eye on costs to keep their business afloat during those critical first years. Having to stop and solve technical issues affects the productivity of non-technical staff. But, in-house IT support gets expensive. The overall cost of in-house tech support starts around $100,000 per staff member but can balloon out to 1.4x the salary because of additional expenses, such as overtime. Outsourcing your IT department to an MSP can significantly reduce those costs.
How can an MSP like Manhattan Tech Support cut your expenses?
- Flat-rate pricing means you get the same level of service each month, with no surprise expenses or hidden surcharges.
- Reduced downtime thanks to 24/7 monitoring and management of your network and servers means you have more time to focus on your business, without having to stop and wait for your IT staff to have time to solve the problem.
- Our customized packages are flexible enough to accommodate future growth and can scale with your business but you pay for what you need for your current IT needs.
- Eliminate unnecessary tech costs. We can help you identify redundancy and streamline technical bloat to help keep spending in check.
- Virtual CIO (vCIO) services to strategically guide you to responsible tech infrastructure investment and optimizations.
- Lightning-fast tech support from New York’s friendliest, most-loved IT support experts with 24/7 availability.
Why outsource IT services to Manhattan Tech Support?
- Using an MSP means you don’t have to rely on in-house staff to deal with issues. Your non-technical staff can focus on their areas of expertise to grow business and hit KPIs.
- When you’ve found product-market fit and start growing, we help you scale up your tech stack to match your growth.
- MSPs provide better coverage. You don’t have to worry about whether you’re protected against the latest threats because we take care of that for you. We stay up to date on current cyber-security issues and make sure you’re protected 24/7.
- Fewer internal bottlenecks. An in-house team only has so much time. With an MSP, our job is to solve your problems fast.
- Remove the pain of working with IT vendors. We manage the stress of dealing with tech vendors by acting as your single point of contact when things go wrong. You call us, we call them.
- Be prepared for the worst. We take care of disaster recovery using the latest best practices and technology. You don’t have to worry about when the last time you backed everything up is when things go wrong because we’ve been doing it for you.
Key Statistics
29% of start-ups fail because they overspend.
17% of businesses lose revenue due to downtime.
60% of businesses go out of business six months after a cyberattack.
The benefit of having a world-class technology partner
The experts at Manhattan Tech Support will sit down with your executive team, discuss your plans, and offer insights that help you make the right technology decisions. We’re here for you.
The highest-rated and most-loved MSP in NYC
Over 20 years – an experienced leader in the technology services industry trusted by hundreds of businesses in NYC and beyond
Near-Perfect CSAT score highlights our dedication to world-class customer service and expertise
Best-in-class tools and processes to maximize your technology ROI
We love our work. So do our Amazing Clients.
Here's what they're saying
MTS is always our go to! They have helped us with so many IT issues and they are so well trained, efficient and always thorough.
Their service is friendly and prompt. Technicians are helpful, friendly, patient, and are willing to go out of their way to solve problems. I would recommend their services to anyone looking.
MTS responded immediately to my request for service, solved my problem quickly and their technician was pleasant to work with. Overall it was a positive experience!
I've been working with the MTS team for over a year now, and 5 stars are not enough stars for this team of highly skilled IT professionals. No matter the challenge, they resolve with efficiency and courtesy. A great team to do business with!
I want to thank you and your team for helping us get our medical billing system back up and running so quickly. You consistently provide us with top notch service and now you’ve proven that you can do so even in an emergency!
Manhattan Tech Support has gone above and beyond to provide us with quality service, even after normal business hours. We value our relationship with them tremendously and look forward to continuing our partnership.
The level of service and expertise has been refreshing and enabled our company to operate more efficiently. I would highly recommend MTS to anyone looking to improve their IT. MTS has proven to be a great and reliable partner.
Manhattan Tech Support has completely transformed our internal IT department. They are a responsive, intelligent partner that provides great strategic, IT leadership as well as reliable day-to-day IT support for every one of our 120+ employees.
Do you want to make the most of your technology? Contact us and our staff will get in touch right away to answer your questions.
Call Now for a Free Consultation
212-299-7673
Or send us a note
Do you want to make the most of your technology? Contact us and our staff will get in touch right away to answer your questions.
212-299-7673